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How to activate your PlayStation 4 account to make it your primary account [PS4 Tips & Tricks]
If you don't see a [Wallet] option on this page, your child has a sub account.
3) Go to PlayStation Network/Account Management.
Select "PlayStation Network/Account Management" as below to choose your " Account Information" to reset your Password.
psn account management photo - 1
2: Select "PlayStation Network/Account Management"